Sometimes you run flat into a brick wall - you can usually resolve issues with the Smalltalk debugger, but - what if you're having problems at the VM level?
Well, there are two online resources that should give you some tips on getting started:
Virtual Machine Debugging Notes
Screencast on Command line arguments for the VM
Have a look - if you need more information, and you're a customer, try Cincom Smalltalk Support
Read more: Smalltalk with James Robertson