Packets of death. I started calling them that because that’s exactly what they are.
Star2Star has a hardware OEM that has built the last two versions of our on-premise customer appliance. I’ll get more into this appliance and the magic it provides in another post. For now let’s focus on these killer packets.
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Wow. Things just got weird.
The weirdness continued and I finally got to the point where I had to roll my sleeves up. I was lucky enough to find a very patient and helpful reseller in the field to stay on the phone with me for three hours while I collected data. This customer location, for some reason or another, could predictably bring down the ethernet controller with voice traffic on their network.
Let me elaborate on that for a second. When I say “bring down” an ethernet controller I mean BRING DOWN an ethernet controller. The system and ethernet interfaces would appear fine and then after a random amount of traffic the interface would report a hardware error (lost communication with PHY) and lose link. Literally the link lights on the switch and interface would go out. It was dead.
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